At Hole In One, we are committed to providing you with an exceptional experience. While we do not offer refunds for bookings, we understand that plans can change.
1. Reschedule Your Booking:
If you need to reschedule your booking, please contact us at least 24 hours before your scheduled time, and we will be happy to accommodate you. Our team is here to assist you and ensure that your visit to Hole In One is as enjoyable and seamless as possible.
2. Late Cancellations and No-Shows:
If you cancel or do not show up for your booking, we will not be able to issue a refund. In these cases, the booking will be considered lost.
3. Special Circumstances:
In the event of extreme or unforeseen circumstances, please contact our customer service team. We will review each situation on a case-by-case basis and do our best to assist you.
If you have any questions or need assistance with your booking, please contact us at melbourne@holeinoneau.com or call 03 9460 7989.
Thank you for choosing Hole In One. We look forward to hosting your adventure!